Privacy Policy

At Poppy-Ace, your privacy and trust matter to us. This Privacy Policy tells you how we get, use, and keep safe the information that you share with us when you visit our website (poppyace.com) or buy something from our store.  
1. Information We Collect

When you use our site, we may get the following information:

• Information about you: This includes your name, email address, billing and shipping address, phone number, and payment details.

• Order Information: The things you buy, the history of your orders, and what you like.
• Technical Information: The website collects your IP address, browser type, device details, and cookies. This helps to make the website work better.

• Marketing Information: These are things like signing up for a newsletter, getting offers, or promotions that you want to get.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• We will send you emails for offers and news, but only if you choose to get them.

• Make sure your transactions are safe and help stop any fake activity.

3. Sharing Your Information

We do not sell or rent your data. But, we may share your information with:

• Service Providers: Payment gateways, delivery partners, and IT support help you complete your purchase.

• Legal Needs: Authorities may get the data if it is needed by law, to stop fraud, or for safety reasons.

4. Cookies & Tracking

Our website uses cookies and other types of technology to:

• Enhance user experience.

• Remember what you like. For example, it keeps the things in your cart.
• Analyze traffic and site performance.

• You can turn off cookies in your browser settings. But if you do, some features on the site may not work the way they should.

5. Data Security

• We use strong technical and team steps to keep your data safe from loss, wrong use, or people who should not see it. All payment details go through secure and locked paths.

 6. Your Rights

• You have the right to:

• You can get and ask for a copy of the data we have about you.

• Correct or update your personal information.
• Ask to remove your data. This will be done as long as there are no laws or contracts stopping it.

• Opt out of marketing communications at any time.

• To use these rights, you can write to us at info@poppyace.com.

 7. Data Retention

• We keep your information only as long as we need to:

• Fulfill your orders and provide customer support.

• Comply with legal obligations.

• Resolve disputes and enforce agreements.

 8. Third-Party Links

Our site may include links to third-party websites. Please note that we are not responsible for their privacy practices, and we encourage you to review their policies.

 9. Changes to This Policy

• This Privacy Policy may be revised occasionally. Any modifications will be reflected on this page along with an updated “Last Revised” date.